@book{11618,
	author = {Marcelino Aranda, Mariana and Ramírez Herrera, Dania, autor},
	title = {Administración de la calidad :},
	publisher = {Patria, },
	year = {2012},
	address = {México, D. F. :},
	edition = {Primera edición},
	note = {Contiene índice general, apéndice. }
}