@book{18826,
	author = {Kaplan, Robert S., and Norton, David P.},
	title = {El cuadro de mando integral /},
	publisher = {Editorial Planeta Colombiana, },
	year = {2016},
	address = {Barcelona, España : },
	edition = {Primera edición. Primera reimpresión  2017},
	note = {Título original : The balanced scorecard, translating strategy into action.}
}